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EMERGENCY SERVICE

While emergency situations are rare, when they occur, prompt response is essential. Begin by checking items you can check. Troubleshooting tips appear in this manual for several of your home's components:

  • Air conditioning
  • Electrical
  • Heat system
  • Plumbing
  • Roof (leak)
  • Water heater

Please refer to the individual categories to review these hints; you will find them at the end of the corresponding sections. Often the appropriate action by you can solve a problem immediately or mitigate the situation until a technician arrives.

If your review of the troubleshooting tips fails to solve the problem, during business hours, call Matthews Homes Customer Care Department: (209) 951-5444

After hours, or on weekends or holidays, call the emergency number as listed: (209) 992-9926